Privacy Policy

We obtain Personal Information from you – such as your name, address, account number, shopping history, email address and telephone number – when you give us that information when shopping or using our services. For example, we will obtain Personal Information about you when you (i) register to use our Site; (ii) place an order with us; (iii) participate in advertising promotions; or (iv) subscribe to Modere updates. We will also collect Personal Information when you correspond or speak with us. We may also collect Personal Information about you from third parties, such as demographic or marketing firms, to improve our marketing efforts.

We use Personal Information to conduct our business and to provide you with high quality products and services. For example, if you order from the Site, we may send you emails and notices about your order and about other merchandise and services that we think may be of interest to you. . We do not sell or rent the Personal Information we obtain through the Site. If you want to opt out of getting promotional emails from ourselves and Modere (the manufacturers) you can opt out of promotional emails.

To provide you with quality service, we may disclose the Personal Information we collect with service providers who perform marketing, promotional and other services for us. Service providers who perform services on our behalf are contractually bound to use your Personal Information only to help us to provide you with products and services from Modere. We may also provide information to carefully selected outside companies for the purpose of jointly marketing a product or service to you. We may share information about aggregate shopping histories and demographics with consultants and others for purposes such as analysing retail trends and marketing, but such information does not identify you or any other individual.

A “cookie” is a small data file stored by your Web browser on your computer’s hard drive. It allows  to the website to recognise your computer (but not specifically who is using it) upon entering the Site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address. We use cookies to keep track of when you return to the Site as well as to identify the pages you click on during your visit to our Site and the name of the website you visited immediately before your visit to our website.

We may use this information to improve the design of our Site, product ranges, customer service, and special promotions. You can, of course, disable cookies on your computer by indicating this in the settings, preferences or options menus in your browser. However you will not be able to make purchases on our Site if you disable cookies. If you are shopping at our manufacturers site and are having difficulty adding items to your shopping cart or completing your order, please check your privacy settings in your browser. We find that “Medium” privacy settings will optimise your online shopping experience on our Site. If you are currently using the “Medium High” or “High” privacy settings, you can improve your online ordering experience if you override your current cookie handling practices for specific websites, including
our manufacturers site.

You may “opt out” of receiving promotional emails from us at any time by clicking “Unsubscribe” on the communication you received from us.